Privacy Policy

HiStack is committed to protecting the privacy of its users and responsibly handling all personal data it collects. Our Privacy Policy covers the methods of collecting, processing, and safeguarding the data you provide when using our services. This policy is designed to inform you about what information we collect, how we use it, who we may disclose it to, and the measures we take to ensure your privacy.

All data we collect will be used in accordance with the legislation of the Republic of Serbia and general personal data protection rules. You can be assured at any time that your data is used solely to improve the services we provide to you and is protected from unauthorized access. Our platform allows users to engage in various activities, such as using our products and services, and each time you do so, we will collect certain data from you, in accordance with your consent.

HiStack collects personal data in various situations, such as user registration, contact with customer support, or during transactions. This data may include name, email address, phone number, payment information, and other details you voluntarily provide while interacting with our websites and applications. Collecting this data enables HiStack to personalize services and improve the user experience, as well as fulfill legal obligations related to service provision.

Due to the specific nature of our services, users may be required to provide certain data to use our platforms and products. For example, when registering on our platform, you must provide basic personal data to create an account. Additionally, we may collect technical data such as IP addresses, cookies, browser information, and other details related to your site usage. This data allows HiStack to better understand how users interact with our services, enhancing platform security and functionality.

The personal data we collect is used solely for the purposes defined at the time of collection. For example, we may use the data to provide you access to our services, inform you about new products or services we offer, and personalize the offers we send you. Additionally, your data may be used for market and user behavior analysis to improve our services and products.

HiStack commits to never using your data for any purpose that is not aligned with your interests or without your consent. Furthermore, if data is used for marketing purposes, you will be notified in advance and given the option to opt out of those activities. You always have the right to decide whether you want your data to be used in any way. Every decision you make will be respected, and you will have full control over your data.

HiStack may share your data with third parties in certain cases, such as service providers who assist in carrying out our business activities. For example, we may hire companies that provide payment services, data processing, or IT support. All third parties with whom we share your data are obligated to use it solely in accordance with our terms and data protection laws.

However, HiStack will not sell, rent, or otherwise commercially share your personal data without your consent, unless explicitly stated in this Privacy Policy or required by law. Also, in cases where it is necessary to protect the rights and interests of HiStack or its users, we may share data with relevant authorities.

To ensure smooth use of our platform, HiStack uses cookies and similar technologies to collect information about how users interact with our websites and applications. Cookies may contain information about your preferences and browsing habits, as well as data on your activity on our platform. This information enables us to improve user experience and analyze site performance.

Most browsers allow users to control cookies, either by disabling them or deleting existing cookies. However, please note that disabling cookies may affect the functionality of our platform and your user experience. We recommend regularly checking your browser’s cookie settings and deciding how you want to manage them.

HiStack takes all necessary technical, organizational, and legal measures to protect your personal data from unauthorized access, loss, or misuse. All data we collect is stored in secure databases, and our employees and partners have access only when necessary to provide services. Additionally, all data transmitted over the internet is encrypted to prevent unauthorized access.

However, no platform or system is completely secure, and while we make maximum efforts to protect data, we cannot guarantee absolute security of your data. If you notice any suspicious activity related to your data, please inform us immediately so we can take appropriate measures.

In accordance with the Personal Data Protection Act, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to the processing of your data in certain cases, as well as to withdraw your consent at any time. To exercise your rights, feel free to contact our privacy protection team using the contact information on the website.

HiStack commits to responding to all your requests regarding personal data within the legal deadlines. If you have any questions or concerns about the processing of your data, please contact us and our team will provide the necessary assistance.

HiStack reserves the right to periodically update this Privacy Policy to comply with new legal regulations, technical changes, or internal procedures. When changes are made, we will notify you via email or site notifications, and the updated version of the policy will be available on our platform.

All users who continue to use our services after the policy changes will be considered to have agreed to the new terms.

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us through the contact information provided on our website. Our data protection team will be available to provide any additional information or clarifications you may need.