Legal Information

Welcome to the official website of HiStack (hereinafter referred to as "We", "The Company", "HiStack"). By using our website and services, you agree to the terms outlined in this document. HiStack commits to protecting users' privacy and complying with legal regulations under the Personal Data Protection Act (Article 3, Paragraph 1). This document provides key information about the rules, rights, and obligations of users and the company. We continuously work on improving our services to ensure the best experience for our users. Our dedication to innovation and transparency guarantees that you will always be informed about the latest changes and improvements.

All users are required to comply with the rules for using our website. Unauthorized use, including attempts to breach security or disrupt site operations, is strictly prohibited. HiStack reserves the right to take appropriate legal action against individuals who violate these rules, in accordance with the Information Security Act (Article 6, Paragraph 2). Our platform provides a secure environment for all users, with regular updates and implementation of state-of-the-art security measures.

Users are also responsible for the accuracy of the data they enter on our site. HiStack is not responsible for errors resulting from incorrect information provided by users. The data users submit must be accurate and up-to-date to ensure proper interaction with our services.

HiStack collects, processes, and stores user data in accordance with the Personal Data Protection Act (Article 2, Paragraph 4). All collected data is used solely to improve our services and will not be shared with third parties without user consent. Our privacy policy provides users full control over their information and guarantees transparency in data processing.

Users have the right to request access to or deletion of their data at any time. For any data-related requests, please contact us via the official email. We strive to respond to all requests as quickly as possible and ensure the protection of your rights in compliance with legal regulations.

Payment for our services is made according to the terms agreed upon in the contract. Users are obligated to ensure timely payments to avoid additional fees or service interruptions. Our payment system is designed to be simple and transparent, giving users easy access to all relevant transaction information.

HiStack reserves the right to modify payment terms in accordance with legislative changes or internal policies, with prior notification to users. Any changes will be clearly highlighted on our website, along with detailed explanations to ensure full transparency and user understanding.

HiStack is not liable for any direct or indirect losses arising from the use of our website or services, except where explicitly required by law. Users are responsible for ensuring their own technical protection and data security. Our company invests significant resources to minimize potential risks but cannot guarantee complete protection in all situations.

Our liability, in any case, is limited to the amount paid by the user for the use of services, in accordance with applicable laws. We encourage users to contact us if any issues arise so that we can jointly find a suitable solution.

All content published on this site is protected under the Copyright Act (Article 9, Paragraph 1). Users are not allowed to reproduce, distribute, or use our content in any way without prior consent from HiStack. Any infringement of intellectual property rights may result in legal consequences.

HiStack encourages creativity and development but strictly prohibits any misuse of content or unauthorized use of our brand. For any questions regarding intellectual property use, please contact us.

Disputes arising from the use of our services will be resolved amicably, in accordance with the Law of Obligations (Article 186, Paragraph 3). If an amicable resolution is not possible, disputes will be settled by the competent court in Belgrade. Our goal is to avoid litigation through transparent communication and cooperation with users.

For further information regarding the dispute resolution procedure, users may contact our legal team via the official email address.

Users are required to comply with all service usage rules and use our platform lawfully. Any violation may result in immediate access termination, with the possibility of further legal action. Users are also responsible for providing accurate information and maintaining the confidentiality of their accounts.

HiStack guarantees users access to high-quality services and timely support in resolving issues. Users may submit suggestions or complaints at any time, which will be reviewed to improve the platform experience.

HiStack offers a refund policy in certain cases, in accordance with the Consumer Protection Law (Article 54, Paragraph 2). Refunds are only possible if a request is submitted within 14 days from the project completion date, along with valid documentation. Refund requests are processed as quickly as possible, with users being notified about the status of their request.

We reserve the right to deny refunds in cases where services have been fully utilized or when our terms of use have been violated. Our team is always available to provide support and answer any questions regarding refunds.

HiStack reserves the right to modify, suspend, or terminate any part of its services at any time, with prior notice to users. All changes will be clearly posted on our website, along with relevant information about their implementation. Our company is committed to transparent operations and continuous improvement of the user experience.

Users are required to regularly review the legal information to stay updated on any changes. All changes take effect immediately upon posting, unless otherwise stated.

HiStack takes all complaints seriously and makes every effort to resolve them satisfactorily. Users can submit complaints via the official email, providing a detailed description of the issue. Our team will respond within 5 business days, in accordance with the Consumer Protection Law (Article 83, Paragraph 1).

In addition to handling complaints, our team is available to provide technical support and answer user inquiries. Our goal is to ensure complete user satisfaction through efficient problem resolution and continuous communication.

While HiStack makes every effort to provide high-quality services, certain situations may be beyond our control. For example, technical issues caused by force majeure (such as natural disasters or power outages) may temporarily affect the operation of our platform. In such cases, users will be informed about the steps we are taking to resolve the issue.

HiStack does not guarantee complete infallibility of services but takes responsibility for addressing all problems as quickly as possible. Users can always rely on our professionalism and dedication.

HiStack operates in full compliance with all applicable laws and regulations of the Republic of Serbia, including the Electronic Commerce Act (Article 10, Paragraph 2) and the Consumer Protection Act. Our company regularly updates internal procedures to ensure adherence to all legal obligations.

Users can be assured that all services we offer meet the highest legal standards. For any additional questions about our legal compliance, feel free to contact us through official channels.

HiStack encourages users to share their suggestions and feedback to help us improve our services. All feedback is carefully analyzed and used for the ongoing development and enhancement of our platform. You can send suggestions via email or through a dedicated form available on our website.

Your opinion matters to us because we believe that together we can create a better environment for all users. HiStack values the active role of users in the process of improving our services.

For all legal inquiries, complaints, feedback, or additional information, users can contact HiStack via the following channels:

• 1. Email: contact@histack.rs
• 2. Address: Kosovska Mitrovica, Kosovo and Metohija, Serbia, Kralja Petra I bb

Our team is committed to providing timely and professional responses to all your requests. HiStack pledges to deliver the best possible user experience and remain your reliable partner in all business activities.